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Social Specialist

Location:Johannesburg, Bryanston
Type:Permanent
Company:Publicis Groupe Africa Pty Ltd

  • The functions of this role include working as a liaison that connects Publicis Groupe clients (across the Agency brands) with the Paid Media specialists.
  • The role can include client interaction and being the key operational point of contact for clients.  
  • There are finance related tasks as part of this role which include the submitting monthly billings if needed.
Responsibilities
  • Effective resource management (capacity tracking and resource skills) and trafficking of the SEO and Paid Media departments.
  • Work with client leads/agency strategists and manage the respective agency clients.
  • Manage and maintain capacity of SEO strategist. Manage their capacity, timesheet input and deadlines for work deliverables. 
  • Creating scope of work documents for SEO with website audits and costing for these type projects 
  • Anticipate potential capacity challenges on jobs and deadlines in a timeous manner and be proactive in facilitating smooth workflow and alternate solutions, when necessary.
  • Work closely with client leads/strategists.
  • Improve the operational systems, processes, and practices of the agency.
  • Manage digital campaigns (display, video, social, native, and programmatic) launches with Paid Media team.
  • Confirm briefs are completed properly and all relevant information is provided by the Agency (media schedule, content plan, and signed IO) 
  • Brief Campaign Managers and ensuring work is executed in accordance with the media briefs and needed feedback on the media briefs is given. 
  • Setting up weekly status sessions with the various agencies to track campaign performance – spend versus campaign budget. 
  • Monitor performance and ensure Campaign Managers are aware of any issues on their campaigns. 
  • Attend weekly internal and client status sessions. 
  • Work closely with client leads/strategists to facilitate work needed. 
  • Building and Trafficking campaigns on Campaign Manager 360.
Skills:
  • Experience developing systems and workflows to support a growing organisation.
  • Thrives in a fast-paced, collaborative, and entrepreneurial environment.
  • A good knowledge of the terminology and technical aspects related to digital.
  • Advantage if you are familiar with the following platforms:o CHASEo JIRAo Integral Ad Science (IAS)o Google Campaign Manager 360


Posted on 08 Jul 08:52, Closing date 6 Sep

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Publicis Groupe Africa Pty Ltd
Publicis Groupe Africa is the continent’s leading marketing and communications network, delivering creative, data-driven, and tech-enabled solutions across Africa through a connected network of agencies.
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