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      Recruit Image Recruit Image

      Sales Team Leader - Call Centre

      Remuneration:R10000 - R10000 per month 
      Location:Johannesburg
      Reference:#PTA000078/Candi
      Company:Finding Personnel

      Our client is looking for an experienced sales team leader to manage and inspire a team of 15–17 agents in a fast-paced sales call center. The ideal candidate will be a results-oriented leader passionate about developing people and driving performance.

      Key Responsibilities:
      • Lead and manage a team of 15–17 sales agents.
      • Monitor team performance and ensure targets and KPIs are met.
      • Motivate and mentor agents to exceed expectations.
      • Conduct regular performance reviews and coaching sessions.
      • Implement and oversee Performance Improvement Plans (PIPs).
      • Report on individual and team metrics and trends.
      • Collaborate with QA, Operations, and Training departments.
      Qualifications and skills:
      Qualifications:
      • Matric (Grade 12)
      • Leadership or management certifications (advantageous)
      Skills:
      • Strong leadership and team management
      • Excellent communication and coaching skills
      • Proficient in Excel and KPI analysis
      • High level of emotional intelligence
      Experience:
      • Minimum three years in a sales team leader role (call center experience required)
      Key Competencies:
      • People development
      • Results-driven
      • Analytical problem-solving
      • Conflict resolution
      Working Conditions:
      • Office-based (Rosebank)
      • Monday to Sunday, 08:00 AM – 05:00 PM (rotational days off)


      Posted on 02 Jun 07:41, Closing date 29 Jun

      Finding Personnel
      Finding Personnel is a dynamic hands-on recruitment company. We offer a holistic and professional recruitment service to our valued Clients and Candidates.
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