Location Bank supercharges retail growth with digital strategy

Location Bank, South Africa’s leading digital location and reputation management platform, has helped one of the country’s largest retail chains achieve a dramatic turnaround in customer engagement including a 102% increase in calls and 135% more direction requests by transforming their local online presence.

The retail group, with hundreds of physical locations across the country, faced a familiar challenge: outdated listings, inconsistent data, slow review response times, and poor visibility across search platforms like Google and Apple Maps. These issues were limiting customer discovery and in-store visits.

Location Bank’s tailored solution included:

• Complete clean-up and optimisation of Google Business Profiles across all locations
  
• Implementation of AI-driven review response tools to improve engagement and reputation
  
• Enhanced local SEO strategies, including keyword-rich content and regular updates
  
• Distribution of accurate data across key platforms like Facebook, Waze, and Bing
  
• Ongoing performance tracking and optimization through Location Bank’s central dashboard

Results achieved within months: