Brands Account Executive

Job description

Role purpose

The Brands Account Executive supports the day-to-day management of client accounts, ensuring smooth execution of marketing campaigns, timely delivery of work, and excellent client service. The role acts as a link between clients and internal teams, maintaining strong relationships and ensuring brand consistency across all outputs.

Key responsibilities

Client relationship management

• Serve as a primary point of contact for assigned clients on daily tasks and briefs.
• Maintain positive, professional relationships with clients.
• Ensure timely and accurate communication between client and agency teams.
• Participate in client meetings, taking notes and ensuring follow-through on action items.

Project and campaign management

• Assist in developing creative briefs and project timelines.
• Coordinate workflow between strategy, creative, digital, production, and media teams.
• Track progress of campaigns and projects to ensure on-time delivery.
• Perform quality checks to ensure work meets brand standards.
• Assist with campaign reporting and performance insights.

Administrative and operational support

• Prepare status reports, contact reports, and meeting agendas.
• Manage project budgets, purchase orders, and invoicing support.
• Organise internal reviews, presentations, and approvals.
• Maintain organised documentation on all client projects.

Brand stewardship

• Ensure all outputs align with brand guidelines.
• Assist in conducting competitor and industry research.
• Monitor brand activities across platforms and flag opportunities or risks.

Collaboration and problem-solving

• Work closely with team members to ensure projects run smoothly.
• Identify issues early and escalate where appropriate.
• Offer proactive solutions to improve client experience and workflow efficiency.

Competencies and skills

• Strong communication and interpersonal skills.
• Excellent organisational and multitasking abilities.
• Attention to detail and a strong sense of ownership.
• Ability to work well under pressure and meet deadlines.
• Basic understanding of marketing concepts and digital channels.
• Proficiency in Microsoft Office, Google Workspace, or agency project management tools.

Minimum requirements

• Diploma or degree in Marketing, Communications, Advertising, or related field.
• 5 – 7 years’ experience in similar role.
• Must have experience in a marketing agency or similar environment.
• Experience working with multiple brands or client accounts (advantageous).
• Knowledge of social media, digital marketing, and creative processes.
• Must understand and interpret business objectives, with strong business acumen to guide strategic recommendations and day-to-day decision-making.
• Be able to provide creative solutions for brands.

Personal attributes

• Positive, solutions-driven attitude.
• Professional, confident, and client focused.
• Team player with strong collaboration skills.
• Eagerness to learn and grow within the agency environment.
• Passion for brands and marketing.

Posted on 21 Jan 13:53, Closing date 22 Mar