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Loyalty and Rewards Specialist
| Remuneration: | cost-to-company |
| Location: | Durban |
| Job level: | Mid/Senior |
| Type: | Permanent |
| Company: | Ad Talent Africa |
We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services.
Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention. This role focuses on creating data-driven, CRM-based reward programmes and campaigns that enhance the customer journey, encourage repeat activity and build long-term loyalty.
What will you do:
- Build and optimise CRM-led loyalty and rewards programmes
- Drive retention through smart lifecycle journeys
- Track performance, ROI and continuously optimise
- Collaborate with Marketing, Product and Data teams
What will you need:
- 3-5 years’ experience in Marketing and Operations/Admin
- Strong CRM, analytics and collaboration skill
- Campaign creation
- Campaign management
- Campaign tracking
- Data trends
- Marketing
- SAP customer relationship management (CRM)
See also: Specialist
We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.
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Loyalty and Rewards Specialist
Durban
Who are we: We are a fast-paced organisation with a collaborative and dynamic environment.
Who are we: We are a fast-paced organisation with a collaborative and dynamic environment.
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