Account Director

This is a full-time on-site role for an Account Director. The account director will be responsible for managing client accounts, leading and managing teams, driving sales, providing team leadership, and overseeing project management.

Responsibilities

• Pitch concepts internally and externally – to staff and to clients.
• Strategy – create account strategies and ways to increase client satisfaction and retention.
• Support clients strategically by demonstrating exceptional service and support in advance of need.
• Demonstrate a strong understanding of client business needs, develop proposals for clients’ products and services and communicate how these value added solutions will address those needs.
• Actively research and monitor the market and competitive landscape providing recommendations for company differentiation and strategic decision making.
• Project management – be able to manage client projects from beginning to end in line with agreed client plans and objectives.
• Ensure that client reverts are managed well internally with specific emphasis on timelines and deadlines.
• Establish goals and objectives for internal teams to follow.
• Meet deadlines and effectively manage project budgets.
• Work with teams to develop content, coordinate events and provide support and direction.
• Motivate and mentor staff to hit goals and produce successful materials for clients.
• Maintain relationships and serve as the point of contact and liaison for customers.
• Provide feedback on all collaborative projects.

Requirements:

• Experience: Minimum five years digital account management experience with at least one year as an account director; bachelor’s degree in business management/marketing/public relations is required.
• Skills: Ability to manage multiple projects and thrive under pressure. Strong communication skills - both verbal and non-verbal. Strong research and presentation skills. Strong problem-solving and analytical thinking capabilities. Excellent time management. Strong leadership skills. Negotiation skills.
• Technology: Proficient in Microsoft Office Suite, comfortable with various online project management tools, and digital platforms.
• Qualities: Attention to detail, the capability to maintain discretion and confidentiality, and flexibility to adapt to the evolving needs of a fast-growing organisation. Proactive with the ability to work independently.
• Advantageous: Digital agency experience and experience on large scale multinational brands and/or in FMCG would be advantageous.
• Inherent: Valid SA drivers licence and own car. No criminal record.

Send an email to caryn@sherbetagency.com

Please include the following in your email:
- CV
- CTC
- Notice period
- Your portfolio

Please be advised that the company retains the right to not appoint any applicant if it so wishes. 
If you do not receive any feedback within 2 weeks, kindly consider your application as unsuccessful. 

Posted on 23 Jun 13:06, Closing date 22 Aug