Customers | Bizcommunity

Customers | Bizcommunity

News

Charne Munien, strategy director (left), and Pareen Shah, head of analytics, Rogerwilco.

Marketing

#BizTrends2026: Rogerwilco's dream team: Brands in the new age of answering machines

Charne Munien and Pareen Shah 9 minutes

Building Africa’s mining future on a foundation of trust

Mining

Building Africa’s mining future on a foundation of trust

Issued by SRK Consulting 17 hours

Bloomwit introduces PR services aimed at improving SME visibility across Africa

SMEs

Bloomwit introduces PR services aimed at improving SME visibility across Africa

21 hours

Jaco Lintvelt is the MD of Incubeta Africa. Source: Supplied.

Marketing

#BizTrends2026 | Incubeta Africa's Jaco Lintvelt: Don’t fall prey to the Arrival Fallacy

Jaco Lintvelt 1 day

Image credit: Eskom

Energy

Eskom goes on the road with new Hub-on-Wheels customer service model

1 day

Samantha-Jane Gravett, Director at Robert Walters Recruitment Africa

Trends

#BizTrends2026 | Robert Walters' Samantha-Jane Gravett: How HR leaders can navigate mega-trends shaping work in 2026

Samantha-Jane Gravett 1 day

Source: Supplied

Travel

SAA, CemAir launch domestic codeshare across South Africa

1 day

Let’s chat about chatbots

Digital

Let’s chat about chatbots

Issued by We Do Digital 1 day

The new fundamentals: What employees expect from IT support in 2026

Software

The new fundamentals: What employees expect from IT support in 2026

Oscar Modiba, Issued by BET Software 1 day

Image credit: on

Energy

Impower encourages SA to comment on Eskom's tariff adjustment

2 days

Cape Town turns summer into a sell-out as a new generation takes flight

Tourism

Cape Town turns summer into a sell-out as a new generation takes flight

Issued by Cape Town Tourism 16 Jan 2026

Building the future of trade: How TFS is redefining logistics in South Africa

Supply Chain

Building the future of trade: How TFS is redefining logistics in South Africa

Francois Retief, Issued by Takealot Fulfilment Solutions 1 day

Source: DC Studio va

Trends

AI, resilience and sustainability set to transform logistics in 2026

16 Jan 2026

Rooibos Day 2026: Carmién Tea's journey to global success

FMCG

Rooibos Day 2026: Carmién Tea's journey to global success

16 Jan 2026

Dr Chris Blair, Group Director at 21st Century

Trends

#BizTrends2026 | 21st Century's Dr Chris Blair: Navigating radical change in the working world

Chris Blair 15 Jan 2026

Surge in South African e-commerce: Top brands drive 47% growth in 2025

E-commerce

Surge in South African e-commerce: Top brands drive 47% growth in 2025

14 Jan 2026

Medtech

Dr ChatGPT: What OpenAI’s foray into health and wellness means for healthcare marketing

Saul Marquez 14 Jan 2026

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Trends

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Miguel Da Silva 14 Jan 2026

#BizTrends2026 | Omoda, Jaecoo's Hans Greyling: Top 4 Chinese automotive trends

Trends

#BizTrends2026 | Omoda, Jaecoo's Hans Greyling: Top 4 Chinese automotive trends

Hans Greyling 14 Jan 2026

Dunlop Tyres and Isuzu Motors South Africa partner to drive local enterprise development in Gqeberha

Manufacturing & Parts

Dunlop Tyres and Isuzu Motors South Africa partner to drive local enterprise development in Gqeberha

Issued by Dunlop Tyres SA 13 Jan 2026

Pantry by Marble brings luxury and convenience to JHB South

FMCG

Pantry by Marble brings luxury and convenience to JHB South

13 Jan 2026

PG Bison invests in the growing demand for timber products

Forestry

PG Bison invests in the growing demand for timber products

Issued by PG Bison 13 Jan 2026

Checkers and Jamie Oliver serve dinner solutions with AI-powered recipes

Retail Marketing

Checkers and Jamie Oliver serve dinner solutions with AI-powered recipes

13 Jan 2026

Branding

How to articulate your brand purpose into a lived experience

Nadia Hearn 13 Jan 2026

What makes AI-powered phishing a potent cyber danger?

Technology

What makes AI-powered phishing a potent cyber danger?

Richard Frost 12 Jan 2026

Research

‘If you don’t like dark roast, this isn’t the coffee for you’: How exclusionary ads can win over the right customers

Jaclyn L. Tanenbaum and Karen Anne Wallach 12 Jan 2026

African carriers lead as global air travel hits November record

Travel

African carriers lead as global air travel hits November record

9 Jan 2026

Volvo recalls popular EX30 electric cars in South Africa

Safety

Volvo recalls popular EX30 electric cars in South Africa

9 Jan 2026

Source: Supplied

Travel

Emirates adds next-gen A350 on Cape Town’s third daily Dubai service

8 Jan 2026

How small businesses can decode customer silence

Entrepreneurship

How small businesses can decode customer silence

Liezel Jonkheid 8 Jan 2026

Shoprite expands payment options with PayJustNow

Banking & Finance

Shoprite expands payment options with PayJustNow

8 Jan 2026

Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

Technology

Why the future of retail calls for a checkout revolution

Arielle Horwitz 8 Jan 2026

Adheesh Ori, senior director within Accenture Song, South Africa says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of the customer behind the purchase (Image source: © 123rf )

CRM, CX, UX

Meeting the South African modern car buyers where the customer experience matches the expectation

Adheesh Ori 8 Jan 2026

Dealers

BMW secures Alpina, launches standalone brand

7 Jan 2026

Amazon’s AI-powered Shop Direct and Buy for Me tools are designed to help shoppers find products beyond its marketplace, but retailers argue the experiment exposes a deeper tension over data ownership, consent and who really controls the future of online shopping (Image source: © 123rf )

E-commerce

Online retailers push back against Amazon's Shop Direct

7 Jan 2026

Source: APO. Yemurai Chatapura, Commercial Manager – Remittances at Mukuru.

Finance

Strength in numbers: Mukuru and Travelex enhance South African remittance services

7 Jan 2026

Edward Snell & Co. taps seasoned FMCG leader Grant Pereira as new MD

FMCG

Edward Snell & Co. taps seasoned FMCG leader Grant Pereira as new MD

6 Jan 2026

Source: Supplied. Rowen Pillai, chief executive officer of Leantechnovations.

ICT

Designing human-centric AI strategies for South African businesses in 2026

5 Jan 2026

According to Sociallyin CEO Keith Kakadia, the next phase of digital retail rewards efficiency, conversion, and retention—not spray-and-pray advertising or unchecked scale (Image source: © 123rf )

E-commerce

2026: The year e-commerce gets ruthless

Keith Kakadia 5 Jan 2026

Advertising

How ChatGPT could change the face of advertising, without you even knowing about it

2 Jan 2026

Source: X/Absa.

Banking

New ATM service simplifies cross-border money transfers

2 Jan 2026

The promise of “everything delivered in 30 minutes” has become a daily standard in Chinese cities (Image source: © e27

E-commerce

Instant Retail: Beyond supercharged delivery

31 Dec 2025

Entering the world of entrepreneurship in 2026 requires more than just ambition (Image source: © 123rf )

How To Start Up

8 key steps to becoming an entrepreneur in 2026

31 Dec 2025

Modern digital entrepreneurship requires both business management and entrepreneurship skills (Image source: © 123rf )

How To Start Up

5 opportunities & challenges of modern digital entrepreneurship

30 Dec 2025

Airlink launches Embraer E195-E2 aircraft on domestic routes

Aviation

Airlink launches Embraer E195-E2 aircraft on domestic routes

29 Dec 2025