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Marketing & MediaHow automation can help marketers get better ROI from ad campaigns
Tanika Corneleus 1 hour





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Speaking on the significance of this year’s theme, Roxana Ravjee, CEO of dentsu South Africa, expressed: “For the second edition of MIC, hosted right here in the home of creativity, we weren’t only asking whether cultural capital is paying off. We were asking how long brands can afford to survive without it. We encouraged our audience and panel to reflect on how their brands are investing in cultural capital, because real influence starts when people see themselves authentically reflected in the brands they engage with.”
Cultural capital pays off in trust, loyalty and lasting alignment. When brands build with communities rather than for them, brand relevance becomes sustainable. Belonging goes beyond representation. It’s about creating a shared sense of identity, purpose and value. When done right, it becomes one of the most powerful drivers of loyalty.
Today, people don’t just buy from brands, they join them. They want to feel part of a journey that reflects their own values and aspirations. The session, moderated by a panel of industry leaders including TJ Njozela, executive creative director at Dentsu Creative South Africa, explored how brands and creators can collaborate to build impact that endures. “Marketing works when it starts with what people genuinely care about and not by chasing trends,” said TJ Njozela. “This session unpacked how brands and creators can team up to create impact that lasts.”
The shift has started, and attention is no longer enough. The future belongs to those who can turn cultural connection into long-term impact and not just campaign moments. MIC is a move towards a marketing industry that does not wait to be invited to the table, it builds its own room.
See links to both panels below: