Online purchases | Bizcommunity

Online purchases | Bizcommunity

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Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

CRM

Taking the pain out of the refund function for retailers and customers

Shaun Shehab 20 Jun 2025

Proudly SA'S Buy Local Summit kicks off

Exhibitions & Events

Proudly SA'S Buy Local Summit kicks off

17 Mar 2025

Beyond pocket money: How Gen Alpha is earning in the digital economy

ICT

Beyond pocket money: How Gen Alpha is earning in the digital economy

12 Mar 2025

Source: © 123rf Essi Koster, paid media specialist at Special Effects Media, gives some key considerations around video content and how brands can harness this engaging format to achieve their marketing goals

Media

How business can harness video content to to achieve its marketing goals

Essi Koster 4 Mar 2025

Source: Pexels.

Finance

Valentine’s Day spending is expected to see a double-digit surge - FNB

13 Feb 2025

3 big emerging commerce developments South African brands need to know about right now

E-commerce

3 big emerging commerce developments South African brands need to know about right now

Lebo Moerane 10 Feb 2025

Source: © 123rf A recent study by Public Desire ranked the most 'online shopping addicted' countries

E-commerce

Top 10 countries most addicted to online shopping | China tops the list, UK and US follow closely

10 Feb 2025

Streamlining online payments for a faster, smarter checkout experience

E-commerce

Streamlining online payments for a faster, smarter checkout experience

7 Jan 2025

Peach Payments now accepts RCS cards as payment method

Banking & Finance

Peach Payments now accepts RCS cards as payment method

9 Dec 2024

South African consumers bounced back this Black Friday

Sales

South African consumers bounced back this Black Friday

6 Dec 2024

Will SA's automotive industry overcome the digital trust barrier?

Dealers

Will SA's automotive industry overcome the digital trust barrier?

Jade Turner, Norman Mafuratidze, Issued by University of Johannesburg - Marketing Management 25 Nov 2024

5 ways to prepare for the Black Friday Cyber Monday weekend

E-commerce

5 ways to prepare for the Black Friday Cyber Monday weekend

Issued by Lula 20 Nov 2024

Why reliable connectivity is the backbone of festive retail success

Technology

Why reliable connectivity is the backbone of festive retail success

Tobie van Schalkwyk 15 Nov 2024

2023: The year Black Friday transformed shopping in SA

Sales

2023: The year Black Friday transformed shopping in SA

12 Nov 2024

7 types of consumers all business should to get to know

Retail

7 types of consumers all business should to get to know

11 Oct 2024

The crucial role of last-mile delivery in customer satisfaction

E-commerce

The crucial role of last-mile delivery in customer satisfaction

10 Oct 2024

VML’s Future Shopper Report 2024: a global snapshot of the modern shopper

Trends

VML’s Future Shopper Report 2024: a global snapshot of the modern shopper

18 Sep 2024

Nampo Cape 2024 expands with new exhibitions, machinery, and sheepdog expo

Agribusiness

Nampo Cape 2024 expands with new exhibitions, machinery, and sheepdog expo

19 Aug 2024

Consumers shift their online buying behaviour

E-commerce

Consumers shift their online buying behaviour

13 Aug 2024

5 predictions for the 2024 holiday shopping season

Sales

5 predictions for the 2024 holiday shopping season

Zuko Mdwaba 11 Jul 2024

E-commerce in SA is on track to surpass R100bn by 2026

E-commerce

E-commerce in SA is on track to surpass R100bn by 2026

20 May 2024

8 key Meltwater take outs and how they should shape digital strategy

Digital

8 key Meltwater take outs and how they should shape digital strategy

Issued by TDMC 9 May 2024

Beauty survey results from South African Gen Zs - get it now!

Media

Beauty survey results from South African Gen Zs - get it now!

Issued by Brand Influence Agency 6 May 2024

Industry trends, payment innovation and collaboration on display at Absa Commercial Payments Summit

E-commerce

Industry trends, payment innovation and collaboration on display at Absa Commercial Payments Summit

Issued by OnPoint PR 12 Apr 2024

Markets & Investment

How you can build trust in your brand using Daily Investor sponsored articles

Issued by Broad Media 20 Feb 2024

RCS expands retailer network and payment options

Banking & Finance

RCS expands retailer network and payment options

19 Jan 2024

Predictions for Singles Day 2023 aka World Shopping Day

Trends

Predictions for Singles Day 2023 aka World Shopping Day

8 Nov 2023

Avoid bait marketing pitfalls, but unearth Black Friday jewels

Retail

Avoid bait marketing pitfalls, but unearth Black Friday jewels

30 Oct 2023

Take advantage of #BlackFriday to make the most of the festive season and Januworry

Banking & Finance

Take advantage of #BlackFriday to make the most of the festive season and Januworry

25 Oct 2023

Image supplied. Four habits and behaviours of Gen Z shoppers have influenced the digital transformation of the delivery game

Design & Manufacturing

4 habits and behaviours of Gen Z shoppers influencing the digital transformation of the delivery game

17 Aug 2023

Image source: mirco1 –

Informal Retailing

Small-scale retailers will need to adapt to survive and thrive

25 Jul 2023

Source: © 123rf PwC’s latest Global Consumer Insights Survey identifies five key areas impacting consumer spend and shaping shopping trends

Research

5 key areas impacting consumer spend, shaping shopping trends

21 Jul 2023

Image source: Ivan Samkov from

Retail Services

Technology offers financial inclusion for the rise of hybrid retail

12 Jul 2023

Retail

#TheTownshipCXReport: Brands scale down product sizes to entice budget conscious consumers

Karabo Ledwaba 8 Jun 2023

Woolworths' new electric delivery vans hit the road in green logistics push

ESG

Woolworths' new electric delivery vans hit the road in green logistics push

10 May 2023

The message in a bottle shape - container trade mark disputes

IP Law

The message in a bottle shape - container trade mark disputes

Pieter Delport and Juli Hopf 13 Feb 2023

5 e-commerce trends for 2023

Trends

5 e-commerce trends for 2023

Bennet Otoo 23 Jan 2023

Pick n Pay pilots in-store Takealot pick-up points

Retail Services

Pick n Pay pilots in-store Takealot pick-up points

9 Jan 2023

Source: ©rido via

Sales

Banks see growth in Black Friday transactions and a shift to digital payments

30 Nov 2022

Marketing

8 ways to boost your online sales during the festive season

Keleneha-Mohato Molefe 24 Nov 2022

Click-and-collect now part of retailer's omnichannel strategy

E-commerce

Click-and-collect now part of retailer's omnichannel strategy

Issued by Bluegrass Digital 11 Nov 2022

Distribution

4 ways to beat tricky last-mile deliveries in SA townships this Black Friday

15 Nov 2022

Omnichannel or multichannel - is there a difference?

Marketing

Omnichannel or multichannel - is there a difference?

Sandra McDiarmid, Issued by VML 28 Sep 2022

The evolution of omnichannel retail

CRM

The evolution of omnichannel retail

30 Jun 2022

4 cybercrime trends that South Africans need to know about

Cybersecurity

4 cybercrime trends that South Africans need to know about

Issued by Domains.co.za 27 Jun 2022