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Chatbots | Bizcommunity

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Media

Wikipedia at 25: can its original ideals survive in the age of AI?

6 hours

Erica Bopape (CM SA) is the executive for marketing and communications at Absa Business Banking. Source: Absa.

Marketing

#BizTrends2026 | Absa's Erica Bopape: What 2026 will demand of financial services marketers

Erica Bopape 1 day

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Trends

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Miguel Da Silva 1 day

Artificial Intelligence

I used AI chatbots as a source of news for a month, and they were unreliable and erroneous

Jean-Hugues Roy 2 days

Real data. Real Africa. Real time. COPO owns African consumer truth

Marketing

Real data. Real Africa. Real time. COPO owns African consumer truth

Issued by Dentsu 2 days

OpenAI introduces ChatGPT Health for medical and wellness use

4th Industrial Revolution

OpenAI introduces ChatGPT Health for medical and wellness use

8 Jan 2026

As social media giant Meta continues to pivot aggressively toward artificial intelligence, its acquisition of Manus represents an ambition to redefine how AI interacts with everyday users and enterprises around the world (Image source: © 123rf )

Artificial Intelligence

Meta’s Manus acquisition: A strategic play for advanced AI agents

7 Jan 2026

Source: Supplied.

4th Industrial Revolution

South Africans use AI for holiday prep, but there’s a glaring security red flag

29 Dec 2025

SADiLaR amplifies visibility and impact during conference season

Higher Education

SADiLaR amplifies visibility and impact during conference season

Birgit Otterman and Lihle Sosibo, Issued by North-West University (NWU) 12 Dec 2025

Travel

Business travel in 2026: Employees set the agenda for smarter, purpose-driven trips

28 Nov 2025

Artificial Intelligence

A backlash against AI imagery in ads may have begun as brands promote ‘human-made'

Paul Harrison 26 Nov 2025

AI is retailers' secret weapon for Black Friday

Technology

AI is retailers' secret weapon for Black Friday

Rowen Pillai 21 Nov 2025

Hospitality

Hospitality doubles down on human talent in response to AI transformation

Sandra Kneubuhler 14 Nov 2025

The final Media and Digital Platforms Market Inquiry report (MDPMI) has been released (Source: © 123rf )

Media

MDPMI report released; Google commits R688m to SA media

13 Nov 2025

(Image source: © 123rf ) Jacqui Muller, researcher at Belgium Campus iTversity and a UiPath Most Valued Professional, looks at how AI-powered robotics turns marketing data chaos into boardroom clarity

Artificial Intelligence

AI-powered robotics meet the challenge of fragmented data for marketers

Jacqui Muller 3 Nov 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

When workplace AI harms employees, who’s to blame?

4th Industrial Revolution

When workplace AI harms employees, who’s to blame?

Nadeem Mahomed, Safee-Naaz Siddiqi, Dylan Greenstone 22 Oct 2025

Mental health isn’t a campaign, it’s a culture

Mental health

Mental health isn’t a campaign, it’s a culture

Issued by icandi CQ 21 Oct 2025

AI is reshaping the retail industry one code at a time

Technology

AI is reshaping the retail industry one code at a time

Niel Coetzee 9 Oct 2025

Education

Adapting AI to tackle education inequality in Africa

Niall McNulty 2 Oct 2025

Image supplied.

Medtech

South Africa's AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

16 Sep 2025

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Education

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Issued by Shaper 8 Jul 2025

AI's efficiency in meetings: a double-edged sword for SMEs?

Entrepreneurship

AI's efficiency in meetings: a double-edged sword for SMEs?

Yudhvir Seetharam 3 Sep 2025

AI is shaping the future of banking with smarter systems

Banking

AI is shaping the future of banking with smarter systems

Issued by Helm 27 Aug 2025

Rogerwilco launches echo: AI search that lets brands own their answers

Artificial Intelligence

Rogerwilco launches echo: AI search that lets brands own their answers

Issued by Rogerwilco 27 Aug 2025

Marce Heath is the commercial marketing lead at Asus South Africa. Source: Supplied.

Behind the Selfie

#BehindtheSelfie: Marce Heath on AI, creativity, and leadership at Asus South Africa

Karabo Ledwaba 26 Aug 2025

Microsoft hack raises concerns over AI chat data risks for businesses

Cybersecurity

Microsoft hack raises concerns over AI chat data risks for businesses

Richard Ford 25 Aug 2025

AI adoption surges among South Africa’s SMBs

4th Industrial Revolution

AI adoption surges among South Africa’s SMBs

Werner Joubert 25 Aug 2025

Humans + AI: The new creative powerhouse in digital marketing

Digital

Humans + AI: The new creative powerhouse in digital marketing

Issued by We Do Digital 21 Aug 2025

The missing link between AI and great CX

4th Industrial Revolution

The missing link between AI and great CX

Bruce von Maltitz 19 Aug 2025

Image credit: Google DeepMind on Pexels

Oncology

University of Free State adopts AI cancer treatment planning

7 Aug 2025

Beyond the algorithm: How African brands are rewriting the rules of growth

Digital

Beyond the algorithm: How African brands are rewriting the rules of growth

Azmina Khan, Issued by Dentsu 6 Aug 2025

8 global travel trends South Africa can tap into right now

Travel

8 global travel trends South Africa can tap into right now

5 Aug 2025

Creating smarter South African retail experiences

Artificial Intelligence

Creating smarter South African retail experiences

Issued by Helm 31 Jul 2025

Image supplied.

Medtech

SA Mastercard holders can get discounted virtual health

31 Jul 2025

Image credit: Google DeepMind on Pexels

Food, Water & Energy Security

Is AI the answer to SA's water troubles?

Dr Lester Goldman and Dr Ashton Busani Mpofu 30 Jul 2025

Image credit: Thirdman on Pexels

Medtech

AI chatbots can boost public health in Africa – why language inclusion matters

Songbo Hu, Anna Barford and Anna Korhonen 29 Jul 2025

Warc report: Top consumer trends shaking up next year’s spending habits

Advertising

Warc report: Top consumer trends shaking up next year’s spending habits

23 Jul 2025

Township retail and millennial consumers’ fast-food buying patterns in industry 4.0 and 5.0

FMCG

Township retail and millennial consumers’ fast-food buying patterns in industry 4.0 and 5.0

Lehlohonolo Amos Masitenyane, Issued by University of Johannesburg - Marketing Management 15 Jul 2025

Image source: Getty Images

Primary & Secondary Education

Rise of AI in education: Transforming fear into fascination

Mosidi Modise 14 Jul 2025

SADiLaR announces and applauds sponsorship awardees for the 2025 cycle

Higher Education

SADiLaR announces and applauds sponsorship awardees for the 2025 cycle

Birgit Ottermann, Issued by North-West University (NWU) 8 Jul 2025

AI, identity, and the future of finance: Why personhood matters more than ever

Financial Services

AI, identity, and the future of finance: Why personhood matters more than ever

Carrie Peter, Issued by Perfect Word 30 Jun 2025

Image source: bpawesome –

Higher Education

Can academics use AI to write journal papers? What the guidelines say

Sumaya Laher 30 Jun 2025